تم وضع المناقشة في: غيرها في فيلادلفيا | علق: |
Job Description
The T&E Manager will oversee and optimize our company's travel and expense processes. Will be responsible for maintaining our travel policy, managing the T&E system administration, conducting employee training, facilitating employee communication, and ensuring the smooth execution of all travel and expense bookings and expense processes. This position will oversee a global T&E Shared Services team ensuring internal company Service Level Agreements (SLAs) are maintained.
Travel Policy Management:
Develop, update, and maintain the company's travel policy in accordance with industry best practices and company objectives.
Ensure compliance with travel policies and procedures across all levels of the organization.
Regularly review and update the travel policy to adapt to changing business needs and market conditions.
T&E System Administration:
Administered and managed the T&E system, including user access, configuration, implementing new features, and troubleshooting issues.
Work closely with IT and T&E system vendors to ensure system functionality and resolve any technical issues.
Implement system upgrades and enhancements to improve efficiency and user experience.
Develop and distribute T&E reports that allow management to track expense metrics.
Employee Training:
Develop and conduct company-wide training sessions for employees on the company's travel policy, T&E system usage, and expense reporting procedures.
Provide ongoing support and guidance to employees regarding travel booking, expense reporting, and reimbursement processes.
Monitor employee compliance with T&E policies and provide guidance as needed.
Employee Communication:
Serve as the primary point of contact for employee inquiries related to T&E.
Communicate updates, changes, and reminders regarding travel policies and procedures through various channels, such as email, intranet, or company meetings.
Collaborate with HR and other departments to ensure consistent communication and alignment with company policies.
Travel & expense Booking and Expense Process:
Oversee the end-to-end travel booking process, including flights, accommodations, ground transportation, and other travel arrangements.
Assist with the renewal of travel vendor contracts.
Lead the India T&E team, ensuring transactions are processed timely and company SLAs are met.
Review and approve employee expense reports as needed, ensuring compliance with company policies and expense guidelines.
Coordinate with Finance and Accounting teams to reconcile travel expenses, billable travel, process reimbursements, and maintain accurate records.
Review and communicate T&E metrics and analytics regularly.
Team Leading & People Management:
Lead, mentor, and develop the global T&E Shared Services team, fostering a collaborative and high-performance environment.
Ensure team members are well-trained, motivated, and aligned with company objectives and policies.
Conduct regular performance reviews and provide constructive feedback to team members.
Identify and address any team training needs and facilitate professional development opportunities.
Promote a culture of continuous improvement within the team, encouraging innovative ideas and solutions.