Italian Customer Service Advisor

Benefits:
• 33 holidays (inc Bank Holidays)
• Free parking onsite
• Great working environment

Are you fluent in Italian and passionate about delivering exceptional customer service?

Elevation Recruitment Group is delighted to be working with a key client based in Rotherham, who is seeking an enthusiastic and dedicated Italian Speaking Customer Service Advisor to join their dynamic customer service team.

Italian Customer Service Advisor Key Responsibilities:

Responding to customer enquiries via phone, email, and chat in both Italian and English
Providing accurate information regarding products and services
Resolving customer issues in a timely and efficient manner
Maintaining up-to-date knowledge of company products, services, and policies
Collaborating with team members and other departments to ensure customer satisfaction
Documenting customer interactions and updating customer records
Requirements of the Italian Customer Service Advisor:

Fluency in Italian and English (both written and spoken)
Previous experience in a customer service role is preferred
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to work in a fast-paced environment
If you are an Italian-speaking individual with a passion for helping customers and want to be part of a dedicated and professional team, we want to hear from you