Night Auditor- The Little Nell - Housing Available

Job Description
Summary 
The Night Auditor will perform daily audit functions according to the daily audit checklist and complete tasks in a timely manner. The Night Auditor will act as Front Desk, Concierge and PBX during the overnight hours. Shifts will be 11pm-7am.
Job Posting Deadline 
Applications for this position will be accepted until May 31, 2024.
Essential Job Functions
•   Act as Front Desk Receptionist, Concierge and PBX Operator during this shift 
•   Assist with guest requests and any guest concerns or issues 
•   Run Night Audit Daily Processing to roll hotel date 
•   Notate and follow up on Wake Up Calls from the wake up call sheet 
•   Roll all Expected Arrivals and No shows to next day 
•   Post overnight parking charges 
•   Perform check in and check out duties 
•   Wash and polish champagne glasses from the champagne welcome program. 
•   Compile and distribute House Reports, including arrivals, departure and in-house report 
•   Sort and file daily receipts for all restaurant outlets 
•   Act responsibly and in accordance with policies and procedures in the event of an emergency 
•   Make management aware of guest’s comments and complaints 
•   Report to work on time, and in a neatly groomed and acceptable manner as outlined in the employee handbook 
•   Comply with all policies and procedures for the Front Desk department, The Little Nell, and Aspen One  
•   Is familiar with hotel fire and safety procedures. Assist in emergency and security procedures as directed by management 
•   Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand 
•   Answer incoming internal and external phone calls, as well as additional PBX (phone operator) duties as needed