Assistant Deputy Manager

Swanstaff LTD recruitment partner have an amazing opportunity with Swan Family, for a Assistant Deputy Manager full time contract.

Job Type: Full time 40 hours, Monday – Friday 9.00 – 6.00pm, 1 hour unpaid lunch every other Saturday or Sunday will be required

Salary from : £25000 - £26,000 per year

Schedule:8 hour shift

You will be required to work 5 bank holidays per year, apart from Christmas Day, Boxing Day and New Year’s Day. The ideal candidate will be expected to do this

Application question(s):

* To be considered for this role you must have a level 3 or equivalent in children's or social care subjects, can you confirm you have this please?

Work Location: In person

This will be within our Children and Family Contact Centre and the community. The Successful Candidate will be joining the dynamic team delivering a crucial service to families.

The ideal candidate with have the following qualities:

· Calm and approachable nature

· Attention to deal (report writing)

· Able to deal with challenging situation/ resolve conflict

· Have a good understanding of Safeguarding measures

Responsibilities:

To assist the manager in the general running of the centre and to undertake the deputy managers responsibilities in their absence

To assist in the scheduling and sending of the daily workload for the Supervised Contact Workers, matching workers to contacts and ensuring all work is covered

To assist in the checking of reports submitted by Supervised Contact Workers, reporting any issues identified by these reports via the relevant channels.

To complete general administration duties, including compiling relevant documentation and data monitoring.

To liaise with the Centre Manager to arrange meetings, contact bookings and inform service users of these, and take payments if required.

To manage reception and provide first point of contact for all visitors of the centre.

To maintain and develop relationships with social workers, solicitors and other professionals, and service users whilst ensuring contact demands are met.

Ensuring timely flow of information between Swan Family , clients and workers.

To promote a professional service at all times.

To provide feedback and reporting to the Centre Manager on a regular basis.

To be prepared to work flexibly and outside office hours as appropriate, including supervising contacts and working weekends to cover if required.

You will be required to work 5 of the 8 bank holidays but excluding Christmas Day, Boxing Day and New Year’s Day.

Required:

Minimum of NVQ level 3 in children and young people workforce or degree in relevant subject.

Full UK Driving Licence with access to your own car.

Benefits:

· 28 days annual leave including bank holidays

· Opportunity to work remotely on occasions

· Refer a friend scheme £50 amazon voucher

· Online training

· Laptop

· Mental Health First Aiders

· Social/Company events

· Onsite parking (Sites specific)

· Paid travel expenses

· Company pension scheme

Upon successful completion of probation:

· Enhanced holiday entitlement 33 days annual leave including bank holidays

· Wellbeing day

· Compassionate leave

· Company sick pay (after 2 years’ service)

· Time off for medical appointments

· Volunteer day