Service Engineer

Job Title: Service Engineer

Location: Shrewsbury

Salary: Up to£40k per year depending on experience

Working Hours: Monday to Friday

Job Description:

We are seeking a skilled Service Engineer to join our clients team in Shrewsbury. The successful candidate will be responsible for the maintenance and repair of a range of equipment and machinery.

Responsibilities :

- To liaise with customers to support the service, warranty claim, repair and refurbishment of the company’s equipment, doing so with clarity and professionalism either face to face, over the phone, by email or other communication methods.

- To have capable I.T skills to be able to administer all service and admin work.

-. To carry out fault diagnoses on all company products, engines (both diesel and petrol) and related components.

-. To dismantle all types of product, engines and components, clean and prepare to the required standard ready for rebuilding.

- To assist production and carry out the mechanical building, modification, servicing and repair of the complete range of company products to customer exact specifications.

- To replace all relevant parts as appropriate to ensure products are professionally repaired and put back into running order.

- To ensure that all machine settings are correct and relevant testing is completed before machines are dispatched.

- To ensure that all documentation (Engineer Service Reports / Case No) relevant to the repair/service is completed on time.

- To carry out service and breakdown calls at customer locations on all company products when required. To advise management on all aspects of mechanical engineering requirements.

- To ensure that environmental best practice is followed at all times and that spill kits on site and in the service vehicles are kept stocked.

- To assist with the delivery and collection of customers equipment.

- To assist with any company stock takes and ensure that the hire fleet profile is correct and available.

- To ensure required standards of housekeeping and tidiness are achieved and maintained at all times.

- To attend training courses as and when required.

- Communicate with the Internal Supervisor on a regular basis, the results, activity, progress and issues with suggested counter measures.

- Contribute to the daily sales effort and growth of the company

- Succeed in attending to regular operational distractions without losing time against core programmed objectives.

- Establish a regular and clear method for reporting results and associated data.

- Maintain good working relations within the Company and relevant outside organizations.

- Ensure compliance of all operations to relevant legislation including Health and safety, Environmental, Anti-bribery, Anti-trust, competition and other relevant laws, policies and procedures.

- Take responsibility for the physical and intellectual property, plant and equipment within your area of operations.

- Discharge all functions according to the current Company Handbook and relevant policies.

- Be responsible for your training and skills levels in the broadest terms

- Develop and maintain an attitude of continuous improvement and co-operation in your work and with all other departments

- Take on other reasonable tasks as and when requested by the Director.

Requirements:

* Previous experience as a Service Engineer or similar role

* Experience working with Diesel Engines, Generators and Welders

* Strong mechanical and electrical skills

* Knowledge of health and safety regulations

* Excellent problem-solving skills

* Good communication and interpersonal abilities

* Full UK driving license

How to Apply:

Text: Send “Service” to (phone number removed) (Please note text only)

Online: With your CV