Solutions Architect

ONE 2 ONE is seeking a Solutions Architect to join our amazing team in Lancaster, PA. We have been helping our clients manage their IT for over 22 years. We are a proud team of passionate and driven professionals who work hard to elevate each other and deliver long-term customer success.
Ideal candidates possess extensive technical expertise and adept communication skills to craft technical solutions that resonate with clients and end users, showcasing our services' value effectively. This role will require someone with experience with virtualization, storage, security, Azure/O365, cloud migrations, and the VMware environment.
The Solution Architect needs to have the ability to provide insight into technical problems for our team and solutions for our clients. While a hands-on role at times, this role also requires strong communication skills and a thorough understanding of best technology practices to be able to articulate solutions to technical and non-technical audiences. We expect you to promote the ONE 2 ONE culture by adhering to vision, mission and core values.
Our Core Values
Lead with a moral compass  
Be servant minded
Putting we before me
Go beyond the status quo
Key Responsibilities:
Technical Training 
Technical Sales
Support/Engineering 
Optimization of /Product/Service Standards 
Solutions Design – Work with sales teams to develop end-to-end technology solutions coupled with our services to meet customer needs, considering scalability, performance, and security.
Provide technical leadership and guidance to teams during implementation
Create and maintain architectural documentation for proposed and existing solutions.
Passionate about staying updated on the latest services and industry trends to ensure clients receive cutting-edge solutions.
Emulate and promote the ONE 2 ONE culture by adhering to the vision, mission, and core values
Provide a 5-star IT experience
Own and complete weekly To Dos and Quarterly Rocks with a high level of accountability.
Work with vendors to leverage their services to support our service/product offerings
Maintain, Create and Improve technical-related documentation, user guides as well as system requirements (this could be for things in production or from R & D)
Define and develop training of ONE 2 ONE product and service standards for our team by working with TL’s/Managers and/or LT
Teach, Mentor and Train employees and/or clients
Attend customer meetings with internal teams
Deploy, troubleshoot, repair Internal IT support requests/projects
Ensure we are fully utilizing our tools such as (but not limited to) N-able, Passportal, Datto, Breach Secure Now, SIEM, future tools, etc
Requirements
In the Lancaster area or willing to relocate
5+ years of experience
Knowledge and experience working with
VMware Product Suite
Enterprise Networking and Security
AWS\Azure Cloud Environments
Windows Servers
Windows, AWS and Azure Domains
Office 365
Cloud\On-Prem Backup and HA
VOIP
M365/MS Teams
Stay abreast of industry trends and advances by reading, furthering education and networking with other professionals
Attention to detail
Ability to identify and solve problems
Strong time management
Excellent record keeping/documentation
Strong written and verbal communication skills
Benefits
Salary base plus commissions
Medical, Dental, & Vision with Employer Contribution
401K with Employer Match
Paid Time Off
Volunteer Time Off
Employee Assistance Program