Internal Communications Manager, Hybrid

Job Description
General Summary
The Internal Communications Manager is responsible for working closely with UMMC and UMMS leaders to provide expertise and direction, using communications platforms to manage the internal communication campaigns and activities. These activities include, but are not limited to, mission-critical internal communications projects. Duties entail supporting organizational strategic goals through writing, editing, and/or acquiring content, working with the System Communications Services staff, site executives and business leaders as needed. Position is a pillar in helping achieve organizational goals related to employee engagement and communicating to workforce in support of optimal compliance, engagement, quality/safety, and patient experience. Position has frequent interaction and visibility with executive leadership and is a key contributor to significant enterprise-wide internal communications initiatives. Individual is a driver of internal brand messaging and seeks avenues to promote concept of “Systemness” among department colleagues and interdisciplinary functions.   
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Execute strategic vision by creating narratives and key messages for major internal communication campaigns, including coordination of design, production, and distribution schedule to a wider audience. Support logistical execution of leadership and all team member town halls/forums. Partner with corporate and communication leaders to develop strategy and communicate projects.
Work closely with UMMS/UMMC department leaders and senior management to execute key internal communications projects in support of strategic organizational goals. Responsibilities include drafting leader messaging and highlights for department leaders and senior management at UMMC, developing a communications plan for executive review and managing through completion. 
Manages on-site internal communications at one or more Member Organization (MO) campuses, working with hospital leadership to help plan strategy and execute plans to meet or exceed affiliate goals, acting as liaison to departmental intranet content managers, updating content on the intranet content management systems (CMS) and adhering to production deadlines for these updates.
Execute editorial review and content maintenance of MO publications, including uploading edited or new material and making necessary changes as needed. Editorial responsibilities include working with hospital leaders and site owners to make sure content is timely; ensuring content meets all functional and graphic standards, and follows best practices; working with departmental intranet content managers to maintain standards and currency of content; helping to maintain the internal site search engine to make it as easy as possible to find information; and sharing appropriate content with intranet managers at other sites.
Serves as internal communications local lead for key MO Human Resource projects such as new employee orientation, annual training and the employee satisfaction survey. Responsible for working with system colleagues at all levels to ensure communications are timely, accurate and helpful in terms of meeting HR’s goals and objectives.
Works closely with all departments to develop productive working relationships and effective communications strategies that emphasize UMMS corporate message and campaigns. Communicates project updates and plans with key stakeholders both internally and externally. Manages deadlines and multiple projects simultaneously. Completes work quickly and with high attention to detail.
Develop positive cross-functional relationships with Shared Services colleagues. Liaise with Media and Marketing team as required and identify stories/milestones for enhanced internal visibility to drive employee pride and engagement.
Serves as Public Information Officer for MO Hospital Incident Command Structure, responsible for hospital-wide communication during Epic downtimes, facilities issues, weather events and other related items.
Maximize communication and efficient management of projects such as new finance programs, employee engagement outreach, and employee wellness initiatives.
Act as a liaison with community and workforce engagement teams to educate and engage UMMS staff about volunteer opportunities and community outreach.
Maximize employee engagement opportunities as main internal communications contact for MO workgroups (e.g. Employee Advisory Council, Employee Engagement Committee, etc.).
Assist and help develop less experienced communications team members.