Helpdesk Music Streaming Support (Email & Chat) - Polish &…

Company: Careersineurope.eu
Job type: Full-time

As a customer service oursourcing company, our client rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. They have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years. With a HQ in the USA, the company employs thousands of professionals spanning 19 countries around the world. In Bulgaria they have 2 office locations in Sofia with over 1000 people and smaller premises in Burgas and Varna.

For a world-known music streaming brand, our client is looking to attract people to join the Polish Team.
The job:
Deliver customer support that helps to get results and satisfied customers
Anticipate potential issues and look for new solutions when needed
Provide support and solve all coming opportunities to a possible solution
Communication channels are e-mail, chat, social media (no calls)
The working hours for this client are from Monday - Sunday between 8 am - 7 pm

A Excellent professional language skills in Polish and English (B2H and above)
Knowledge of working or experience in a technical market is a big plus
Customer Service Experience or related experience with consumers and/or buyers is preferred
Friendly personality, problem-sovling attitude
Our client will only consider applicants with the nationality of one of the EU/EEA countries, and NOT in need of work permit to be arranged. 

https://www.careersineurope.eu/index.php/page/vacature/solliciteren/1/id/734015/SiteId/3

Match criteria: Customer Service & Support, Manual Labor / Blue Collar, Staff / White collar, Permanent (1 > year), Customer service, Euro < 1400, 36 - 40 hours (Fulltime), Mid level, Entry level / none, Starter, 1 - 2 years, 2 - 4 years, Bulgaria, English, Polish, Yes, EU/EER citizen or general work permit

Consultant name: Careers in Europe Recruitment
Consultant e-mail: [...]
Company name: CareersinBulgaria.eu

Niels Jordens
Posted by:
 Niels Jordens

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