Operational Finance Administrator

SF Recruitment are working with a brilliant client based in Central Derby who are looking for a Finance Administrator on a Temporary ongoing basis. After training you will be able to utilise the companies hybrid working policy and have the option to work up to 3 days a week from home and 2 days in the office.
Purpose:
The Operational Finance functional teams are responsible for ensuring all income and expenditure in relation to residents and suppliers payments are processed correctly in line with systems and in accordance with the Standard Operating Procedures.
The role includes:
1. Following the organisations Administration Standard Operating Procedures and being responsible for maintaining accurate records within key systems and compliance to audit standards and requirements.
2. Liaising with internal and external customers via phone, email, correspondence and face to face.

Accountabilities:
- Data - support to maintain complete, accurate, timely and relevant data systems.
- Compliance - Adhere to deliver agreed Operations processes and procedures in line with the policies of the organization.
- Customer Focus - ensure customer expectations are met and problems are identified and resolved to establish and maintain relationships and continuous improvements.
- Knowledge Management - maintain appropriate procedure manuals to support the smooth running of the administrative functions.
- Performance - meet agreed service level agreements.
- Training - undertake training in order to maintain expert level knowledge of administration procedures.

Responsibilities
1. Providing excellent customer service, assisting callers internally and externally
2. Maintaining demands and performing actions on a timely and accurate basis
3. Adopting a customer centered approach ensuring customers' expectations are met as a minimum or exceeded where possible.
4. Actively and effectively promoting values, role modelling appropriate behaviours, acting with the highest level of professionalism and integrity.
5. Ensuring that policies are complied with through all activities; and that all work is undertaken in accordance within procedures and any relevant codes of practice and legislation.
6. To be flexible in undertaking the duties and responsibilities relevant to you and including the other duties which reasonably correspond to the general character of the job and level of responsibility.
7. Maintain personal and professional development to meet the changing demands of the organisation and participate in appropriate learning and development activities.
If you have accounts/administration experience, strong communication skills and are able to start a new role at short notice, please apply for immediate consideration