Posted in: Customer Service/Call Centre in Liverpool | Posted: |
Path2Solutions are working with a client based in the heart of Liverpool who is seeking a professional Customer Service Advisors.
Having been specialising in their field of work for the past 35 years, their customer focus is at the forefront of everything they do. They supply a wide section of businesses across both public and private sectors and have built a strong and impressive reputation in relation to the quality and service they provide.
The position is being offered as full time, permanent with working hours of 8.45am - 5.15pm Monday to Friday and will be office based.
Some of your main duties will include:
Answering all incoming calls
Process customer orders and deal with any queries and requests
Provide a first-class service in relation to parts etc.
Liaise with couriers, deliveries, returns, tracking details, complaints.
Updating systems
Processing carrier claims
Pay Rate - £12.05 per hour
Skills you require:
Excellent communication skills
Ability to work in a fast-paced environment
Happy to work in ever-changing situations
A friendly and personable demeanour
Passion for providing first-class customer serviceWhat you'll get in return:
Working for a small, supportive and friendly team
25 day holiday plus 8 days bank holidays
Shut down for Christmas
Free Parking
Progression opportunities