Maintenance Operative

Key Tasks:

To provide an excellent customer focused service delivery:

· Communicate effectively with residents, clients and colleagues; demonstrating a clear understanding of the issue and using initiative to respond accordingly

· Maintain a focus on delivering services within agreed budgetary & resource parameters

· Provide value for money solutions to all facility related services

To provide an effective maintenance service to the buildings:

· Monitor the electronic maintenance reporting system daily ensuring maintenance tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.

· Administer all property maintenance & records in accordance with procedures.

· Maintain adequate levels of spares, stock and supplies, ensuring effective forward planning

· To respond to calls outside office hours which cannot be resolved without a presence on site referring to appropriate contractors as necessary

To ensure the property is well maintained in a safe and secure manner:

· Undertake repair and maintenance tasks to a high quality including some basic plumbing and electrical, painting and decorating as required, maintenance of lighting and statutory testing

· Understand and respond to health and safety matters in an appropriate & timely manner

· Monitor sub-contractors and retain accurate records of their site operations including all relevant RAMS & Permits to Work.

· Ensure all common parts of the site are frequently inspected and maintained to the highest standards of repair & cleanliness.

To ensure the effective provision of gardens and grounds maintenance:

· Ensure grounds of the property are well maintained, clean, tidy and hazard free, supervising external contractors as required

· Establish in partnership with Accommodation Manager, the site cleaning regime including performance specification; daily schedule of work and refuse disposal arrangements.

To ensure all aspects of Health & Safety are delivered & monitored:

· Manage & maintain all statutory testing records, utilising other team members where appropriate

· Report any incidents or accidents to the Accommodation Manager using the correct system and documentation

· Review site risk assessments as required with the Facilities Manager.

· Ensure all method statements & safe systems of work for contractors are reviewed and annual checks are carried out for their statutory insurance and qualifications.

· Carry out contractor site inductions prior to works commencing.

Academic Qualifications

Basic O’ Level / GCSE Qualifications, technical qualification (City & Guilds or NVQ)

Desirable: H&S, First Aid Qualifications, Legionella, H&S

Experience

Relevant experience in providing building fabric/building services repair and maintenance