Travel Consultant

Are you an experienced Travel Consultant looking for a new challenge? Do you have Excellent customer service skills and love helping people make their dreams come true?

My client is a leading specialist tour operator in their field and you will be joining a successful and friendly team in the Birmingham area. They offer hybrid working in their Birmingham office and Mon-Fri office hours, so no weekends or evenings.

JOB DUTIES:

Offering all customers, clients and fellow employees the highest level of customer service
Taking inbound calls and e-mails
Dealing with incoming enquires and issuing quotes
Responsible for creating tailor made holidays
Provide recommendations and advice on our range of properties.
Resolve and issues that may arise during booking/travel process.

EXPERIENCE REQUIRED:

Approximately 2- 3 years' experience within the travel industry
Exceptional customer service skills with ability to be patient and professional
Proficient in travel booking systems, attention to detail and well organised.
Able to communicate balancing listening, talking and speaking, able to record accurately.
A passion for the travel industry
Keen to be a success in your new role and a desire to be pro-active

PACKAGE:

Youi will receive an excellent base salary in the region of £23k - 24k plus bonus, excellent company benefits and company progression. You will be joining an established tour operator and working in a thriving part of Birmingham with the chance to work on Mon-Fri only on a hybrid basis.

NTERESTED

If you are interested in this great opportunity please send your updated CV to (url removed) or follow the link TO APPLY - For further information please call Suzanne at Travel Trade Recruitment on (phone number removed)