European Roadfreight Trainee

European Roadfreight Trainee
Earl Shilton
£21,000 pa
Work within the European Roadfreight team, based in Earl Shilton, and learn what it takes to be a logistics professional with full on the job training and ongoing career development.
This role will commence at Trainee level and is ideally suited to a college leaver looking to commence a career in Freight Forwarding, with a good level of IT literacy and who possesses excellent customer service.
The role:
• Take requests and queries and resolve them effectively and efficiently.
• Communicate with overseas agents and clients clearly, precisely and accurately.
• You will support our Senior Account Manager team with day-to-day operations.
• Ensure that the departmental manager is aware of the status of all shipments.
• You will be speaking to customers, suppliers and colleagues throughout the UK and Europe, you will help
facilitate smooth and frictionless transport of orders to, from and within the continent.
• Entering shipments on our in-house system, you will generate orders and instructions for our suppliers.
• We are all about our customers. You will need to understand their individual requirements and build strong and
lasting relationships with them.
• Prompt responses and excellent service levels are expected.
• You will input relevant information into our internal system and follow our procedures.
• General freight office administration
General Skills
• Keen to learn
• Excellent attention to detail
• An interest in logistics, preferably road freight
• Good verbal and written communication, to provide a professional image to customers and suppliers.
• The capacity to work in a high-pressure environment whilst remaining calm when under pressure.
• The ability to liaise with a global network of agents, suppliers, shipping lines, hauliers.
• A positive attitude and good problem-solving skills.
• The drive to succeed and want to make a contribution to the business