Surveillance Supervisor

Job Description
General Summary Of Duties:
Duties include, but are not limited, to the following:
Monitors all areas of the property at all times, identifying potential security and/or safety risks and reporting them to the appropriate individual or entity, for proper resolution
Ensures the quality of operations in the Surveillance Department on assigned shift
Maintains a working knowledge of all rules and regulations of the Gaming Commission, and ensures strict adherence to same throughout the property.
Protects casino assets and gaming integrity, though the consistent, thorough monitoring of all activities on property, particularly on the gaming floor.
Directs the flow of surveillance reports to the proper individuals within the casino, always maintaining the highest level of confidentiality
Ability to lead, train and develop surveillance Team Members on assigned shift of duties and responsibilities, and ensures that they are completed in a timely, efficient manner.
Maintains world class service levels in the Surveillance Department, selecting, training, scheduling, evaluating, and disciplining Team Members, as needed.
Reviews all daily activity reports and prepares shift reports for management.
Coordinates, with the Gaming Control Board and other departments, when surveillance discovers a matter which needs further investigation or attention as appropriate.
Facilitates the flow of information throughout the department, by attending regularly scheduled departmental meetings.
Observes, documents, videotapes and reports any unusual or suspicious activities on property.
Regularly inspects the premises, identifying potential safety or security hazards, and reporting same to the appropriate individual or entity, for proper resolution.
Reviews surveillance coverage and reports, providing detailed information to appropriate casino officials and outside agencies, as needed.
Held accountable for the accuracy and thoroughness of departmental records and reports.
 
 The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements inherent in this job.