Sales Development Representative

Neal R. Gross and Co. is seeking a Sales Development Representative to join our team. We are a leading Court Reporting and Transcription services company and have provided nationwide services for more than 45 years. This position requires an energetic and motivated candidate with the ability to work in an autonomous setting. We hire intelligent, well-rounded people from a variety of backgrounds.
NRGCO provides comprehensive paid training to new hires in order to provide you with the tools necessary to succeed. The position provides broad business experience in a small company setting with exposure to the legal, judicial and government sectors.
As part of the sales organization, the Sales Development Representative will be a virtual position where they maintain our existing client base in companies core markets and growth by developing relationships with key decision makers within the legal industry throughout the US.
Your job will be to promote company’s services as it relates to court reporting, record retrieval, litigation services and more to law firms creating new business within your assigned territory. We are looking for a talented and competitive individual who thrives in a quick pace sales cycle environment.
Location: This is a hybrid role, based at the Neal R. Gross & Co office in downtown Washington DC, and about 2 days a week working from home.
Responsibilities
Source new sales through inbound leads and quote requests.
Warm/cold calling, emails, lead generation and rapport building on assigned accounts
Maintain ongoing business with existing clients.
Frequent communication with key clients and decision makers providing excellent client satisfaction and follow through on work performed.
Answering basic customer questions and following up on all inquiries to resolution.
Daily usage of CRM system to document all outbound and inbound activities at the account and contact level.
Qualifications
Bachelor’s degree or 1-3 years of experience in field or inside sales. New college grads are encouraged to apply
Self-motivated, team player with great organizational skills who can multi-task, prioritize and manage time effectively.
Possess a high energy, strong desire to achieve top results with a charismatic, positive “can-do” attitude via the phone and through emails.
Excellent written, verbal and presentation skills.
Exceptional customer service skills.
Understand customer needs and identifying sales opportunities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.
Benefits
We also offer great benefits to support your well-being:
Competitive compensation package.
Medical and dental insurance coverage.
Commission
10 paid vacation days plus federal holidays
Parental leave
Job security for high performers, with many employees having tenure of 10+ years.
Remote work opportunities.
A dynamic work environment with supportive colleagues and opportunities for professional growth.