Director of Franchise Learning & Development

Job Description
McDonald's US Franchising Strategy team is aligned around a vision to make McDonald’s the greatest franchising opportunity for generations to come, supported by the industry's leading franchisor. We will do this by offering the best financial outcomes and access to the leading brand, by providing the most upside potential for franchisees to achieve future growth and fulfill their personal and professional goals, by building towards the future to ensure McDonald's franchising leads the competition on performance and innovation, and by elevating and maintain our brand as the leading franchisor. Read more about US Franchising Strategy .
 We are looking for a dynamic Director - Franchisee Learning,  to join our team. In this role, you will:
Lead the gold standard Learning strategies for our future franchisees to elevate and maintain our brand as the leading franchisor
Coach and develop a high performing team to provide elite learning experiences
Ensure a white glove experience for all candidates
Lead the Franchise Academy and programs through growth with innovative and creative solutions
Align all Learning efforts with Franchising strategies and vision
Use Learning & Development, Operational, and Customer First Mindset expertise to ensure modern, relevant, and current curriculum
Act as a strategic partner and collaborator across the system including with Franchising, L&D, Field Office leadership, technology, and global partners
Create and lead Franchising learning solutions to support Field Office partners
Implement training solutions from Global Franchising and L&D partners
Lead measurement and develop KPIs to track effectiveness