Beauty Advisor

Job Description
Main Job Objective
Based at Bloomingdale’s on 59th St. in New York, the Beauty Advisor will achieve retail sales goals by providing superior service to clients and developing client relationships to build repeat sales and Acqua di Parma brand loyalty.
Organizational Structure – Reporting Relationships
Internal
Reports to: Business Manager and/or Account Executive
Positions Supervised:  None
Peers:  Other Beauty Consultants
Internal Partners:  Retail Staff
External
External Partners: Customers, retailer, retail staff
Essential Duties & Job Responsibilities
Achieve retail sales goal or annual productivity goals.
Provide full range customer service including product information, sales, and execution of all in-store events.
Ensure that all communications with customers are courteous, cordial, and professional.
Be responsible for retail Counter area and products being clean, well-organized, and well-presented at all times.
Meet retail sales plan objectives and track productivity.
Answer and respond to customer requests regarding Acqua di Parma and its product lines.
Provide consultation to customers for selection of Acqua di Parma products.
Resolve customer issues or questions by telephone or letter; including research and preparation of reply correspondence.
Maintain client registration program, sustain customer relationships, and generate new business through regular communication.
Adhere to all policies and practices of the Counter and retail community.
Special projects and miscellaneous duties as dictated by the needs of the business.
Working Conditions
Based in assigned retail locations for the sale of Acqua di Parma products
Light lifting
Standing at counter