Hozzászólva: Egyéb itt Kolorádó | Posted: |
Job Description
Role Summary:
The Data Client Solutions team serves a central role by providing unparalleled customer service to our clients and internal stakeholders. This role requires understanding clients’ marketing goals and tailoring Epsilon’s data to achieve those goals.
The Lead Data Solutions Specialist is not a “hands-off” role. Once you are trained on our data and tools, you will quickly start working directly on client initiatives with cross-functional teams and will be involved throughout the client lifecycle from onboarding to campaign execution to ongoing maintenance. You will have the opportunity to be an integral participant in strategic initiatives while leading your own team of Specialists.
Key Responsibilities:
Manage and mentor direct reports
Monitor team’s workload focusing on quality and on-time delivery
Lead and participate in team key initiatives and cross-functional projects
Client and Sales support responsible for in-take and execution of intermediate to complex promotion programs, including establishing and monitoring program timelines
Understand product application, best practices, and guidelines in relation to client strategy
Proactively coordinates regular meetings with team members to review forecasts, orders, client-specific operational documentation, custom programming requests, and jobs in progress
Knowledge, Skills, and Qualifications:
5+ years in client support role
Bachelor’s Degree preferred
Management or Lead experience preferred
Previous experience in data marketing is a plus
Excellent communication and client-facing skills
Strong attention to detail and delivery of high-quality results
Experience in project management or project coordination
Ability to identify, troubleshoot, and recommend solutions related to campaign execution
Proven effectiveness in managing multiple tasks and/or projects
Flexible and adaptable to change
Salary Range: $82,000-$92,000
The application deadline for this job posting is 07/07/2024.
