Export/Freight Manager

Job Title: Export/Freight Manager (Sea/Ocean)
Location: Liverpool
Salary: £45 - £49K (DOE) + Car Allowance
Core Hours: Mon - Fri 09:00-17:30hrs
Contract: Permanent

Company & Role
Operating in 145 countries internationally, with a combined total of 14,000 employee's, our client is a global leading Logistics business, specialising in the safe and timely delivery of sea freight across the globe.

We are currently recruiting for an experienced Export/Freight Manager (Sea/Ocean), to be 100% office based, at our client's premises in Liverpool, Merseyside.

As the Export/Freight Manager, your duties will include:
Lead the Export Operations team to continue to provide exceptional solutions and services to clients and internal customers.
Train and develop the teams to attain Operational Excellence across all service provisions.
Support the customer experience team in delivering information, visibility and support to the customers.
Assist in defining budgets and managing the P&L for the branch.
Drive Continuous Improvement Programs to develop and provide new and improved services and products.
Serve as an escalation point for customer and team issues, ensuring swift resolution.
Collaborate with branch and country management to set strategic goals and financial targets.
Cultivate a KPI-focused, results-driven team culture centred on communication, innovation, and accuracy.
The successful Export/Freight Manager will have the following skills & experience;
Must have a proven working history of Ocean Freight experience.
Proven track record in Operations Management.
Experience in People Management.
Knowledge of ISO quality standards.
Excellent verbal and written communication skills.
Ability to thrive under pressure and manage time effectively.
Enthusiastic and flexible approach, with the ability for motivating teams