Job Coach (Special Needs) - All Five Boroughs

Job Description
AHRC New York City is seeking Job Coach's for our Employment Business Services (EBS) department in ALL FIVE BOROUGHS. The pay rate for this position is between $17-$18 per hour depending on driving status. In addition, this position comes with a very generous benefit package which includes MEDICAL and VISION PLANS AT NO COST TO YOU , dental, generous paid time off, commuter benefits, tuition assistance, a 403(b)retirement plan with a matching benefit, health savings accounts, and discount programs. 
The Job Coach (JC) provides job training, counseling and support for workers we support at community-based work sites. The JC models appropriate skills, behaviors and attitudes that support participants’ ability to secure and maintain employment, and thus their independence. As the new worker becomes proficient at their job, the Job Coach will gradually fade-away. The JC has a diverse role that requires active involvement with other AHRC NYC team members, in order to ensure that participants successfully achieve employment goals. The AHRC NYC supported employment program is designed to assist individuals with intellectual/ developmental disabilities (IDD) and/ or disadvantaged youth, to prepare for, obtain and maintain employment.
Scope of Position:
The Job Coach is the central figure in the success of our workers with disabilities in their jobs. Job Coaches provide training, evaluation and counseling to workers with disabilities in a wide variety of jobs at independent businesses, or through contracts AHRC holds with various entities. The job requires a high degree of scheduling flexibility. It is at times necessary to modify a staff schedule during the week with only minimal notification.
All training and supports are delivered in a custom-made person-centered manner. Training and support includes modeling appropriate work behaviors including social skills, communication skills and enthusiasm for work. Job Coaches act as a liaison with employers, co-workers and other relevant parties to insure a satisfying and successful work experience for our program participants. Hands-on, physical work in the process of job coaching, problem solving, negotiating, and coordination are major task for Job Coaches. Job Coaches initially spend 100% of the time with the new worker on the job site and then gradually fade (spending less and less time) as the new worker becomes proficient at the job.
During the training period, Job Coaches do part of the work to make up for the initial lack of productivity. Our goal for the workers in our programs is for them to be integrated, independent and productive. To that end, Job Coaches try to blend into the work environment as any other worker on that site would do, wearing what the other workers wear including uniforms which will be provided by the employer or AHRC. In addition, following all grooming or dress requirements that workers at that site are required to follow, and to help the new worker to utilize natural supports and become productive, appreciated members of the workforce at that business.
As the new worker becomes proficient at their job, the Job Coach will gradually fade-away. The JC has a diverse role that requires active involvement with other AHRC NYC team members, in order to ensure that participants successfully achieve employment goals.
Certain Employment Business customers require that our staff comply with clearance procedures prior to us providing support services for our consumers. Staff must comply with these requests; such as fingerprinting and background checks.
Job Coaches are assigned a specific caseload but in an effort to be as responsive as possible to both people supported and employers, they may have to cover each other’s sites and provide services to people supported on other’s caseloads can include covering other boroughs.
In A Typical Day the Job Coach Visits program participant’s work-sites to ensure they’re acclimating to their jobs and are maintaining stable employment, while cultivating a relationship with their supervisor…Summarize your day’s activities into written case notes and enter them into our computer system.
Essential Responsibilities:
Assess workers’ skills, abilities, needs for support and learning styles and design and implement training plans that will meet their needs.
Teach, assist and support new workers in their jobs through a variety of techniques including demonstration of work/tasks, modeling, counseling, observation and discussion.
Travel training or routing new workers from home to job site.
Development of excellent relationships with workers and their families and significant others and employers, co-workers, referral and funding sources and to provide excellent service to all these customers.
Documentation of all services rendered in accordance with all AHRC, City/State/Federal guidelines and policies and maintenance of person specific program files in compliance with same.
On Hudson River Services sites (AHRC’s affirmative business), Job Coaches’ duties are expanded to include coordination of time cards, supplies and other site management responsibilities (see HRS training manual).