Pubblicato in: Ingegneria in Inghilterra Sud Est | Inviato: |
Customer Support Executive (German-Speaking)
Horsham (Onsite)
£24-26k, DoE
We are currently seeking a dedicated and enthusiastic Customer Service Representative to join a respectable manufacturing organisation. Reporting to the UK customer Sales team you will:
* Provide excellent customer support via phone, email, and chat channels in English and German (80:20).
* Address customer inquiries, concerns, and issues in a timely and professional manner.
* Assist customers with product information, order processing, and problem resolution.
* Collaborate with other teams to ensure a seamless customer experience.
* Maintain accurate records of customer interactions and transactions.
Requirements:
* Fluency in written and spoken German is essential for this role.
* Minimum 2 years of experience in a customer service or support role.
* Strong communication and interpersonal skills.
* Ability to multitask and work effectively in a fast-paced environment.
* Excellent problem-solving skills and a customer-centric approach.
* Proficiency in using customer service software and Microsoft Office Suite.
Benefits:
* Opportunities for career growth and development.
* Friendly and supportive work environment.
* Training and ongoing support provided.
£26k, Horsham
