Presentation Designer

Job Description
Responsible for processing digital files, resulting in the manufacture of digitally created proofs, or various outputs, digital or print related, that satisfy the specifications of the customer. This position may review proofs, instructions or customer requirements and perform image manipulation, page layouts or inserts, simple color corrections, or create digital images using Photoshop, Illustrator, and other desktop publishing software. This position may also develop and maintain relationships with key clients, providing excellent customer service and giving clear communication of client expectations.
*This is an outsourced position, servicing an investment banking client of RRD.
Responsibilities:
Operates and integrates digital equipment at an advanced level using a wide range of application software on multiple platforms to produce end product for client.
Analyzes and solves problems related to customer supplied files or images.
Performs work for clients, which is varied and moderately complex.
Serves as a direct liaison between the client, sales and division, ensuring timely and accurate production of the client's product. Can serve as the primary customer contact for on-boarding and technical support.
May develop workflows and systems to support business operations, including database set-up, file conversions, file management and automated scripts.
Demonstrates a working knowledge of all application software relevant to the processes used.
Develops manufacturing plans, designs and implements workflows, tracks and reports on quality metrics, strategize with the customer and delivers services which will attract and retain customers.
Performs other related duties and participates in special projects as assigned.