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Purpose of the Job:
To develop and coordinate a flexible and high quality twenty four hour service for adults with severe learning disabilities and mental health support needs. To supervise and manage an established staff team, providing person centred support to enable service users to maintain their independence, experience improved wellbeing and enjoy opportunities for personal development. To ensure that all staff works in a positive, person centred and anti-discriminatory manner, ensuring the rights of service users are respected at all times.
To ensure that the services are provided in accordance with the service specification and the service contract and to comply with monitoring and evaluation requirements. To demonstrate the quality and effectiveness of the service through seeking feedback from service users and stakeholders, collating positive outcomes and ensuring the quality of service delivery.
To be responsible for the operational management and quality of the service, expected to collaborate with the Housing Provider, local authority and other stakeholders. To ensure that CQC care standards are met and the highest level of customer service is provided in accordance with CQC regulations
