Publisert i: Arkitekter i South East England | Posted: |
Customer Care Coordinator - Residential Developer
PSR Solutions are currently recruiting for a Customer Care Coordinator for a residential developer in Hampshire.
The main purpose of the role is to provide customers with a 5-star customer service process and deal efficiently and effectively with any issues they have.
Job role: Customer Care Coordinator
Salary: £30,000 - £35,000 (DOE)
Duration: Permanent
Location: Hampshire (hybrid)
Main duties:
Be the first point of contact with customers
Answer calls/queries accurately and consistently
Ensure customer details and communication with customers are accurately recorded on CRM system
Liaise with Maintenance operatives, sub-contractors, etcKnowledge and skills:
Self-motivated
Confident with the ability to communicate
Organised and ability to prioritise
IT skills
Minimum 1 year experience working in the residential industry
To apply please submit your CV and our team will contact you