Mechanical Field Service Engineer

Position: Mechanical Field Service Engineer

Location: South West (Plymouth, Thornton, Exeter, Yeovil)

Salary: £30-34K + on-call + fully expensed company van + benefits

We are representing a global market leader who work with the world's favourite brands and retailers, delivering world-class retail, airport and leisure environments. Their purpose is to help their customers maximise their business potential. They provide the tools and services needed to enhance the consumer shopping experience, optimise operational flow and protect people and assets. Product ranges include shopping trolleys, food cages, customised shop fittings, airport trolleys, vending stations.

Their team is made up of nearly 5,000 people and is based across over 30 countries all around the world!

As a Field Service Engineer, your duties will include:

Undertaking a comprehensive repair and maintenance service to mechanical/retail equipment at various locations throughout the UK.
Fitting/stripping retail equipment components, straightening and welding to the required standard and carrying out general maintenance duties at various sites of work.
Carrying out special assembly works on a variety of products within our service sector and carrying out reactive maintenance and planned preventative inspections and testing on various electro-mechanical equipment.
Undertaking completion of end of job reports, time sheets and any other documentation required, ensuring that you provide timely and accurate information on work activities.
Monitoring and evaluating the service to the customer, highlighting any gaps in service/standards and/or issues and taking appropriate action to resolve them, involving escalation to your Manager if needed.
Utilising the Company's Service Management system and following the guidelines to complete the daily records fully. This includes mandatory daily vehicle checks which you will complete fully and factually on all working days before departing from your overnight location. You will highlight to your Line Manager any requirement for refresher training on the Service Management system. You will also ensure that you record all parts usage within the Service Management system.
Being aware and complying fully with the Company Vehicle Information policy and report any incidents, accidents, theft, damage or faults as per policy to the Fleet Department and the appropriate forms are completed as per the policy. QUALIFICATIONS

Must live local to the specified area.
Must have good electrical and mechanical fault-finding ability coupled with maintenance skills with suitable qualifications.
Must have experience with 415V and hydraulics.
Ideally suited to individuals from a heavy engineering background as much of the work will involve troubleshooting and repairing Dock Levellers, Scissor Lifts, Cardboard Balers and Industrial Compactors
Full UK driving licence essential with minimal endorsements