Debt Recovery Administrator

Debt Recovery Administrator

Debt Recovery Administrator - Monmouthshire - Local Government - Training provided

Do you enjoy working with numbers and providing excellent customer care?
Are you a proven Administrator or Accounts Assistant with excellent people skills?
Do you enjoy being out in the community and meeting new people?
Are you looking to work with local government that can offer you a long term career with great people and great benefits?Our leading local authority client is seeking a new Debt Recovery Administrator to join the team in Usk. Working along side other Debt recovery Officers, you will play a key role in tracking client account debt and contacting clients to support with recovery of overdue payments. Where needed you will visit and engage clients within the community to promote relationship and educate on process

Benefits include

Contract to permanent after probation
Expenses paid e.g. mileage
Secure Full time / hybrid / remote
Excellent organisation and culture
Career progression, training and development
Full training provided Duties include:

Actively pursue the settlement of outstanding payments, as directed either by telephone, letter or personal in line with procedures
Maintain an audit trail of all recovery action taken
Track and carry out debt checks where necessary
Work in collaboration with colleagues to understand specific client needs
Track payments collected / mange internal data
Where needed, negotiate instalments or payment plans and monitor
Prepare and post any write-off debts
Create reports on case load to check progress Experience needed:

Local to the area with own transport
Excellent people skills and ability to communicate effectively with the public
Experience of working with numbers e.g. Finance Administration or credit control
Good IT skills e.g. basic use of Excel, word and emails
Good organisational skills
Ability to work alone or within a team
Immediate to start or short notice For further details on this position, please apply today

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business