Publicerade inlägg i: Telemarketing/telefonförsäljning i Nordvästra England | Posted: |
Export Sales Coordinator
Inspire Resourcing are currently recruiting for an Export Sales Coordinator on behalf of our client based in Chesterfield.
This is a fantastic opportunity to join a market leading business, with great opportunities to further develop your CV.
Key responsibilities include, but are not limited to:
* Communicating with customers to clarify requirements, and advising on pricing, lead times and delivery dates.
* Provide quotations and prices to customers and maintain sales funnel.
* Sales order processing and the raising of purchase orders.
* Maintaining a clean order book
* Export documentation.
* Respond to telephone enquiries and correspondence from customers.
* Increase sales by advising customers of products to complement/support their order.
* Liaise with technical support to ensure quotations meet customer’s requirements.
* Assist and support Customer Service Manager, Key Account Managers and Product Manager as and when required.
* Monitor and report performance against Key Performance Indicators.
* Raise discrepancy complaint forms and customer complaints when required.
* Manage the customer data base ensuring it is up to date and accurate.
* Assist with CRM data input as and when required.
* To assist the Customer Service team as and when required
* General admin duties.
About You:
* Previous experience working in a similar customer engaging role.
* Previous knowledge of Export would be beneficial.
* Proficient in Microsoft Office packages especially Excel.
* Proven experience of dealing with key customers in a professional manner.
* Excellent communication and solution orientated problem-solving ability.
* Demonstrate attention to detail and observation.
* Flexibility to adjust workload priorities to take account of new deadlines.
* Continuous Improvement Mindset.
* Independent worker with excellent organisation / time management skills
£28k
Monday – Friday
37.5 hours per week Monday – Thursday (Apply online only) / Friday (Apply online only)
33 days holiday including bank holidays