Director, Site Operations

Stream Data Centers powers, cools, protects, and connects the technology of the world’s well-known hyperscale data companies, cloud providers and large enterprises. Developing and operating across eight markets in North America. Stream has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Stream’s business is growing exponentially, through a combination of greenfield market expansion and acquisitions across North America. 
Our high-caliber professionals come together to create a distinct culture that is best summarized by our firm’s values: Smart. Honest. Nice. Passionate.  
 
FACILITY OPERATIONS ENGINEERING DEPARTMENT 
The Facility Operations Engineering Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers.  The team is staffed 24 x 7 onsite with Critical Engineering Technicians (CETs) on each shift.  This team is the face of Stream Data Centers to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations.  Using a Computer Maintenance Management System (CMMS) to plan and track work needed, the Facility Operations Engineering department performs all preventative and corrective maintenance.  Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure.  This is a team that does most of the actual work versus calling upon vendors.  As a result, we provide superior service that is faster and more cost effective. 
POSITION OVERVIEW  
The Director of Site Operations will manage a team of Critical Facility Managers, CFMs, and Chief Engineers, CEs, with direction from the Senior Director of Data Center Operations.  This position will oversee budgeting for all sites at the campus, Customer communication, KPI reporting, and oversee training and development of assigned CFMs and their direct reports.   You will support facility operations and construction during project development, review, and execution. Duties will include managing construction schedules and MOPs, working alongside the Critical Facilities Managers.  The expectation is the individual will be key in supporting and directing all operations and projects at their assigned campus. 
ESSENTIAL FUNCTIONS:
Daily oversight and administration of the engineering & operations functions at the facilities with the objectives of safely and effectively operating machinery and building systems 
With assistance from CFMs develop and maintain operating and CAPEX budgets for the campus 
Hold CFMs accountable on preventive/corrective maintenance of facility equipment 
Encourage and foster a team-oriented environment through positive feedback 
Act as main point of contact with customers 
 
RESPONSIBILITIES:
Train CFMs, as appropriate, in new processes and procedures 
Act as a back-up people manager to the Critical Facilities Manager for assigned sites at their campus 
Understand the engineering and operational aspects of the building systems and recognize system performance deficiencies immediately 
Provide input to CAPEX budget 
Review and input at all stages of projects (design, submittal, RFI, weekly jobsite walks) 
Basic knowledge of Security/Project Management/Engineering requirements Promote job site safety, encourage safe work practices 
Back-up resource for maintenance and service repairs on critical Data Center systems (UPS, PDU, Diesel Generators, ATS equipment and Building Controls, Chillers, CRAH, etc.), as well as all industrial electrical equipment and systems that include power distribution components/wiring, electronic components, and lighting systems throughout the data center campus 
Using your knowledge of the systems in place, coupled with performance data collected, evaluate the performance of systems, and suggest cost-effective improvements to service and operating efficiency 
Ensure the availability of an adequate inventory of tools and other supplies to operate the building 
 
QUALIFICATIONS:
Bachelor’s degree in engineering, business or related field, or equivalent work experience required 
7+ years of experience in facility/plant engineering and maintenance supervision, strongly preferred   
7+ years of direct managerial experience and interpersonal skills, strongly preferred 
Proven record of excellent internal and external customer service 
Ability to communicate well in both oral and written reports 
Proficiency in Microsoft Office, Outlook, Word, Excel and building automation systems 
  
The pay range for this role is between $120,000 - $160,000 (base). Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons. Stream Data Centers offers annual bonus, benefits, flexible time off (vacation), 401k and a variety of other perks and benefits.
________________________________________________________________________ 
Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sex, age, national origin, disability, military status, or any other reason prohibited by law. Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.