Italian Support Engineer

As Italian speaking Support Engineer you will work remotely to provide technical support and service requests for customers across Europe
Tasks & Responsibilities
Support various customer environments for customers across Europe
Independently troubleshoot issues and perform service requests, including first and second line requests
Escalate complex issues to specialist support teams as required
Identify areas of improvement for the customer, the team and the organization
Record activities as an assurance of quality
Your profile
MBO+/HBO- working and thinking level
Ability to work independently
Not afraid to ask for help
Certifications MS-900: Microsoft 365 Fundamentals, AZ-900: Azure Fundamentals and ITIL Foundations (or the ability to obtain these with support)
2 years Experience with ICT infrastructure (preferably in a similar role)
Fluent in Italian & Dutch

Our company characteristics
Independency
Flexibility
Reliablity
Expertised
Speed
Honesty
Transparancy

Terms of employment
A marketconform and attractive salary
A full travel allowance
25 holidays a year
A collective retirement fund
A growing organisation with personal development opportunities
You will be working for a highly regarded customer on challenging projects
Appreciation for our colleagues is very important. Therefore we have activities for all our colleagues on a regular basis. We also provide all our employees with a birthday present and Christmas gift.