Workflow Business Manager, Service Provider

کمپنی: ServiceNow
کام کی قسم: فل ٹائم

Job Description
What you get to do in this role:
In this US-based global role you will serve as a trusted advisor to specific ServiceNow Service Provider partners to help drive pre-buy adoption
Review pre-buy BOMs and partner’s corresponding overall global plans for consumption and rollout.
Identify skills required for pre-buy rollout and recommend investments in sales, pre-sales, and delivery resources for the scope of products purchased and develop plans to close any gaps.
Identify gaps in partner delivery capabilities and prioritize remediation efforts.
Validate Partners creation of implementation success plans for the presold products.
Work with partner to identify and drive Critical App adoption.
Help facilitate instance migrations, working closely with Impact and Support Account Manager teams for the in-scope accounts.
Engage with partner delivery teams and customer Platform owners on gap identifications and remediations.
Coordinate health scans and instance reviews when required.
Collaborate with cross-functional teams to ensure Partners have access to the assets and training they require to successfully go-to-market and implement the in-scope products/solutions.
Conduct Practice building and Practice validation sessions related to the in scope/focused areas.
Monitor and report implementation progress to plan/pre-by BOM.
Conduct bi-weekly update sessions with SN Account AE, Partner AE and Partner Delivery Leads.
 

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