Service Desk Support / PC Tech

Service Desk Support and PC Maintenance Tech
This role primarily be Resolving Tickets to performing activities like: Desktop Support, PC Refresh, Imaging, and Hardware set up for a large enterprise with 10k employees.
LOCATION: Richardson, TX 75081
POSITION: Right to Hire
SCHEDULE: 8AM - 5PM
PAY: 28.00hr
BENEFITS: Healthcare, Dental, Vision, Life, Disability, Telehealth, Prescription Drug Discount Plan etc.
Skills Needed
* Desktop Support
* PC Refresh
* Imaging
* Dell hardware
* Microsoft Exchange
* Active Directory
* SCCM
Duties Include:
* Under direct supervision, maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
* Documents, maintains, upgrades or replaces hardware and software systems.
* Supports and maintains user account information including rights, security and systems groups.
* Provides routine analysis and problem solving of network or PC software, hardware or peripherals.
* Contacts and coordinates with hardware or software vendors for service if necessary.
* Installs computer hardware, software and peripherals for new employees or for employee relocations.
* Install new software packages and upgrades.
* May control password assignment.
* May aid in the development of system documentation and procedure manuals as required.
* May facilitate and conduct training sessions for company employees in the operation of software/hardware systems.
About Staff Perm
Staff Perm is an Award Winning and Certified Small Business Enterprise utilizing a staff with over 20 years of staffing and placement experience to simplify the employee recruitment process.
Staff Perm LLC 7214 S State Hwy 78 Suite #1, Sachse, TX 75048