发表在: 客户服务/电话服务中心 在 英格兰东南部 | 发表: |
We are seeking a dedicated fluent Dutch Speaking Client Sales Coordinator to join our client's dynamic team. The successful candidate will be responsible for handling enquiries from both prospective and existing clients, ensuring a seamless and professional customer experience. This role will involve liaising with all company departments and third-party suppliers.
Duties of the role will include:
• Answering inbound telephone calls and managing incoming sales email requests.
• Distributing enquiries to the appropriate internal or external departments in line with company processes.
• Addressing and resolving client queries and complaints professionally and promptly.
• Providing administrative support, including preparing client quotations, proforma invoices, and RFPs.
• Ensuring full payments are received before dispatching items.
• Keeping the company CRM updated with conversations, quotations, client notes, and other relevant information.
• Managing incoming Web Chat inquiries.
Special Requirements:
• Proficient in Dutch
. Proven experience in a client services environment.
• Excellent oral and written communication skills in English/Dutch.
• Computer literate.
• Ability to multitask in a start-up environment.
• Team-oriented with a proactive attitude.
• Strong attention to detail and integrity.
• Ability to remain calm and composed, even in challenging situations.
• Cooperative and pleasant demeanour