Air Product and Ticketing Executive

Air Product and Ticketing Executive - Required for this global travel organisation, they are looking for an experienced Galileo ticketing agent from a corporate background. This is a fully remote role with occasional travel to the London office with a salary up to £35,000 plus great benefits.

Air Product and Ticketing Executive duties:

Ensure all fares are checked, priced and tickets issued accurately and efficiently within the GDS, mainly using galileo
Calculate and apply correctly additional cost, taxes, and penalties when re-issuing tickets
Processing refunds via GDS or BSP
Running the Fares Helpdesk service for their members, providing support and assistance with GDS entries and fare related queries via email and phone
Liaise with airlines and Travelport on behalf of colleagues and members to help resolve any issues where necessary
Checking BSP frequently and investigating any pending ADMs
Ensure fares are distributed swiftly and accurately to members across 3 GDS including Sabre, Amadeus, and Galileo
Continuously strive to improve operating standards and methods to meet and exceed the requirements of the business and any agreed targets
Assist the finance department and internal teams with BSP and ticketing related queries
Air Product and Ticketing Executive skills required:

Working with GDS, preferably using Galileo daily
Understanding fare construction and manual fare builds
Ticketing net, ITX and published fares
Dealing with re-issues
Solving flight/ticket related problems efficiently
Working within a TMC environment in an operational capacity
You may be required to meet with airlines, attend trade events and become involved with the development of our Air Strategy. Existing relationships with airlines would be beneficial
Additional information

Monday to Friday 9am to 5.30pm
Based from home but based in reachable distance of London for occasional team meetings
Great benefits including private medical, 25 days holidays, buy and sell up to 5 days holidays, birthday off, volunteering day, travel discounts, eye care, life assurance, pension, bonus etcDon't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

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