Internal Sales Executive - Mitre

About The Role
Mitre, part of the Nisbets Group of companies, is a brand that is well known for the quality of its products and excellent customer service, and we are extremely proud to support and work with some of the leading names in the hospitality industry. As a result of this growth we have a requirement for an Internal Sales Executive to join our high energy internal sales teams. Working as an Internal Sales Executive for Mitre, you will account manage customers within a designated region, so you will get to know your clients really well and develop a great working relationship with them. We look for people with excellent customer service and problem solving skills who are comfortable upselling products and services. There is masses of opportunity for growth in this area as the team continues to grow and we think this role will suit an inquisitive and driven individual who is seeking to develop a career in Account Management.

Monday - Friday 08:15 – 17:00 Office Based.
 
What will I be doing as an Internal Sales Executive? 

Create and maintain accurate client records and management information for each client.
Optimise the relationship with existing customers, seeking to upsell and expand the portfolio
Process sales orders
Keep abreast of new products, technologies and capabilities to educate your customers
General admin duties including all client enquiries, for example delivery, stock, quality, emails etc.
Works across departments internally and externally to maximise sales opportunities
  #CContactcentre

About You
What are we looking for in an Internal Sales Executive? 

Previous experience in a Customer Service role and ideally some sales role experience
Familiar with working to targets and KPI's
Strong commercial instinct
Good problem solving skills
Ability to build effective relationships internally & externally
Well developed communication skills, verbal and writtenWhat can I expect working as an Internal Sales Executive at Mitre? 

Base salary of £24,378 plus a quarterly `bonus based on team performance
25 days holiday plus your birthday off with the option to earn 4 additional days holiday or a cash bonus, based on your attendance.
Access to discounts and cashback across hundreds of retailers via our platform called The Kitchen Access to a confidential Employee Assistance Programme with Health Assured offering 24/7 advice and guidance
Huge discounts on our full range of products, with up to 60% off our own brand labels
Option to purchase private healthcare at a subsidised rate
On going training and support through our learning management system which houses a broad range of courses and content, with the chance to also take industry recognised qualifications
Charity giving, do your bit by donating to charity through salary sacrifice 

About The Company
Even if you hadn't heard about Mitre until recently, you are more than likely to have used our bedlinen, drawn a curtain, sat on a cushion or used a towel in one of our customers locations. No matter how big or small our customers are, we always strive to deliver the best customer service in line with our values and behaviours. Your role will help us to do great things for our customers by doing the basics brilliantly!
 
At Mitre we’ve developed a unique culture where you’ll feel looked after, supported, listened to and engaged with the business from day one. This is all down to a range of Colleague Programmes and The Kitchen - our colleague benefits and recognition platform. This helps us to all keep in touch with what is going on in the business, as well as providing bite-sized articles and information for our colleagues. 
With regular team meetings, a formal appraisal process and regular one-to-ones, you’ll always know what’s happening and how you fit in. So come and be part of this great community